Health care organizations are challenged to demonstrate they are improving quality of care, patient safety and satisfaction, reducing treatment time and cost, and elevating employee morale. Meeting these goals requires a rigorous, easy-to-follow, and highly effective system, such as Lean Six Sigma, to identify opportunities and implement improvements.

Written to address the growing demand in healthcare organizations for Lean Six Sigma expertise, Applying Lean Six Sigma in Health Care: A Practical Guide to Performance Improvement provides a step-by-step Define-Measure-Analyze-Improve-Control (DMAIC) process, that students or health care workers can use to complete improvement projects. Applying Lean Six Sigma in Health Care trains students on performance improvement techniques and current terminology so that they will be prepared to conduct Lean Six Sigma projects in large health care systems and support the physicians and nurses running these projects. With a focus on application, students learn and utilize the DMAIC process, by applying it to an improvement project that is carried through the text.