Motivating Public Employees

Marc Esteve (University College London),Christian Schuster (University College London)

Motivating Public Employees
Format
Paperback
Publisher
Cambridge University Press
Country
United Kingdom
Published
30 May 2019
Pages
75
ISBN
9781108459235

Motivating Public Employees

Marc Esteve (University College London),Christian Schuster (University College London)

What motivates public employees to work hard? This Element systematically reviews answers from public administration research. The authors locate this research in a novel two-dimensional typology, which shows that public employees can be motivated for other- and self-interested reasons and extrinsic (motivated by outcomes) and intrinsic (motivated by work itself) reasons. Public administration research sheds significant light on extrinsic motivators: working hard to help society (public service motivation), one’s organization (organizational commitment) and oneself (financial incentives). Future research should focus on hitherto understudied motivators: symbolic rewards and intrinsic motivators, such as enjoyable work tasks, warm glow, and relatedness with colleagues. Supplementary material for this Element is available online.

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