Conflict Fluent: Mastering the Five Conflict Approaches

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In today’s contentious culture, how do you get what you want while preserving your important relationships and your own integrity?

Some suffer in silence as chronic avoiders. Others can’t help but challenge people who say or do something they disagree with. But you can learn to transcend your innate personality and old habits to respond thoughtfully and strategically to any conflict.

In Conflict Fluent, conflict resolution specialist Emily Taylor teaches readers five proven approaches. She candidly draws on her own personal experiences with family, friends, and colleagues as well as examples from contemporary culture and politics. Taylor demonstrates practical, down-to-earth methods for navigating the most difficult conversations and maps a path for becoming fluent in all five conflict approaches.