Kitsch Cult

Yes, it is said that rumors grow like hair in unwanted places. But this story is no rumor-not by a curly grey. It is the story of M ! Of you! Indeed, of us all! [Granted, it is as unwanted!]

Now M works in the department for educational outreach and recruitment at a non-profit association. But he has a problem: his boss, Jerald Way. Picture a Donald Trump-like character with a yellow-tinctured button down, sweat stains under his arms, a dirty tie, and two large seventies sideburns-flailing in front of power points; and screaming about the ten worst customer service faux pas. Not a pretty picture, is it? At one time, M and Jerald were buddies. Oh, yes, indeed! This is more than truth; this is mere fact…. but now… the egotistical association Executive Director has stolen M ‘s customer service outreach trinity model-the customer, customer service agent, and the ombudsman-and accused him of the worst kinds of customer service transgressions. [Every villain needs a scapegoat!] So, M must invent a new product to overcome The International Society of Member Service Innovation Professionals’ attempts to convince the world that it needs their kitschy expropriation of M ‘s original customer service ideas. [Having one great idea is a plum; having a second one is quite the push and pluck!]

To find happiness, clear his [mostly] good name, and-oh, yeh-save the entire world, M (dare I say, WE ALL) must overcome the proselytizations of the Kitsch Cult. Go ahead, and pluck that hairy rumor. Pl[f]uck the Kitsch Cult. You know you want to! You know you must! And that is no mere rumor… [Granted, people may gossip.]