Unlock the secrets of sustainable organizational change. No two organizational change efforts are the same, so why should your approach be? It shouldn't - if you want the change to stick. Change Questions produces a customized approach for change that lasts. All effective change initiatives are driven by a value-driven purpose statement focused on the problem you are trying to solve. Change Questions helps you clarify fundamental thinking leading to situational approaches to make targeted changes-changes that make a difference to your team and your business.

Lynn Kelley and John Shook offer practical examples from their experiences as transformative leaders. Lynn walks the reader through creating and implementing a change initiative at Union Pacific, the world's largest railroad company.

Lance Fritz, the Chairman, CEO, and President of Union Pacific, says, "Change Questions came to life for me when I saw their power to transform our daily grind - improvement driven by the individuals doing the work."

An accompanying digital workbook facilitates the process. Change Questions enables organizations to implement change that sustains and creates value for customers, stakeholders, and employees.

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