It's Hard to Find Good Help These Days: A customer service manual for businesses
Jeanne Bean Murdock
It’s Hard to Find Good Help These Days: A customer service manual for businesses
Jeanne Bean Murdock
It’s Hard to Find Good Help These Days is a realistic guide to providing outstanding customer service. Rather than a boring layout of a typical business manual, this book provides guidance via entertaining vignettes based on actual experiences Murdock had as a customer. Hop from story to story while you learn what each professional did right and/or wrong.
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