Based on extensive experience in administration, in teaching, and in running workshops for administrators, the authors have assembled a collection of cases focused on topics common to academic administration. This book: offers sixteen generalized cases based on real situations; combines higher education administration and communication theory; includes indices for selecting cases by institution type, level and constituency, issues and tasks, and communication skills; is a valuable resource for practicing administrators; and is an ideal text for graduate courses in educational administration, organizational communication, and management.