Once Upon a Campus: Lessons for Improving Quality and Productivity in Higher Education
Daniel Seymour
Once Upon a Campus: Lessons for Improving Quality and Productivity in Higher Education
Daniel Seymour
The unique and controversial companion volume to Daniel Seymour’s On Q places Seymour’s ideas and theories within the context of a call to action. In a series of realistic case-study lessons, he reveals how colleges and universities can dramatically improve their performance by drawing upon the concepts found in systems theory, quality management, and studies of organizational behavior.
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