Operational Risk Management: The Integration of Decision, Communications, and Multimedia Technologies

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Advanced communications and information technologies provide the basis for operational risk management. In order to support managers in real-time risk assessment and decision-making, the advanced technologies must be complemented by an appropriate reasoning logic. This book presents such a reasoning logic for operational risk management. Chapter 1 discusses the need for operational risk management and the feasibility of its use based upon advances in sensing, mobile communications, and satellite positioning technologies. Chapter II presents a reasoning logic for operational risk management that capitalizes upon these developments. Chapter III illustrates the integration of the reasoning logic in hypermedia, multimedia, and virtual reality systems, coupled with the capabilities provided by the Internet. Chapters IV-VI illustrate the realism of operational risk management for hazardous material transportation, emergency response, air raid command, and emergency response at a nuclear power generation facility. The book closes with an experimental assessment of the logic and associated decision aids in Chapter VII.