Catering, Sales and Convention Services

Catering and Convention Services is a new introductory text designed for students interested in a catering and convention planning career. It covers hotel event planning, menu planning, customer service, local catering, group catering, functional space requirements, set-up standards, plate presentation, cost analysis, internal and external communication guidelines, and effective forecasting. Students will also learn intuitive listening skills, staff and time managing skills and organizational skills.
Features:
-in-depth explanations and hands-on examples cover the day-to-day functions and

activities involved in catering and convention planning
-end-of-chapter questions and discussion exercises reinforce the information in the

text
-charts and graphs have been incorporated to more clearly illustrate the theories of

catering and convention services