The Error Free Workplace: How to Write Work Instructions that People Actually Want to Read

Improve your process with step-by-step work instructions and operating procedures. Examples are included. A work instruction, or Standard Operating Procedure ( SOP ), is needed to reduce workplace errors and ensure process consistency. Product quality is easily attained when all workers are able to easily repeat a process the same way every time. Work instructions that promote process consistency save time and money during routine operations as well as during new employee training sessions. At the end of The Error Free Workplace you will:
- Understand why most work instructions fail. - Build a framework that allows the quick creation of familiar feeling instructions. - Create a style guide to keep documents consistent. - Write concise steps that convey all necessary information. - Place and format images appropriately for technical documentation. - Apply helpful tips that I have gathered from writing my own work instructions in a manufacturing environment.

These topics will help you build a solid foundation and get you started on the way to writing work instructions that people actually want to read.