Being A Tenant: Consumer Guide

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We refer to the owner of the property as ‘the landlord’. However, in many cases, landlords use a real estate agent/property manager to manage the property for them. Agents act on behalf of landlords and are well-versed in residential tenancy management. Any references to the landlord in this guide can be referring to either the property manager or the actual property owner.

We always advocate to landlords that using a well-trained and experienced property manager is a wise decision, as they deal with properties and related issues daily. As a tenant, dealing with an agent rather than a private landlord, is usually a streamlined approach to living in a rental property.

This guide will assist tenants to work effectively with property agents.