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Home / Achieving ISO/IEC 20000
Achieving ISO/IEC 20000
Paperback

Achieving ISO/IEC 20000

Jenny Dugmore,Shirley Lacy
$142.99
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This book covers Budgeting and accounting for IT services based on clause 6.4 of ISO/IEC 20000. It introduces financial terms that may be unfamiliar to service management specialists, which will help with understanding the requirements and recommendations. It also covers the relationship between budgeting, accounting and charging, and outlines the importance of service management processes in regulatory compliance.

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MORE INFO
Format
Paperback
Publisher
BSI Standards
Country
United Kingdom
Date
24 March 2006
Pages
89
ISBN
9780580474620

This book covers Budgeting and accounting for IT services based on clause 6.4 of ISO/IEC 20000. It introduces financial terms that may be unfamiliar to service management specialists, which will help with understanding the requirements and recommendations. It also covers the relationship between budgeting, accounting and charging, and outlines the importance of service management processes in regulatory compliance.

Read More
Format
Paperback
Publisher
BSI Standards
Country
United Kingdom
Date
24 March 2006
Pages
89
ISBN
9780580474620

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