This is practical book aimed at helping managers manage more effectively in the real world of business. The book is organized into three parts: managing yourself, managing other people and managing business. Part one deals with personal skills and includes chapters on self-development and information technology. Part two covers people skills such as listening, influencing and communication and the final part looks at finance, project management, decision-making, negotiating and creativity. Each chapter focuses on practical guidance and ends with a checklist of key points and suggestions for further reading.