Become a Readings Member to make your shopping experience even easier. Sign in or sign up for free!

Become a Readings Member. Sign in or sign up for free!

Hello Readings Member! Go to the member centre to view your orders, change your details, or view your lists, or sign out.

Hello Readings Member! Go to the member centre or sign out.

Contact US! Trainer's Manual: Call Center English Skills
Paperback

Contact US! Trainer’s Manual: Call Center English Skills

$54.99
Sign in or become a Readings Member to add this title to your wishlist.

CONTACT US develops high-end professional English language communication skills for the BPO industry.
This manual contains a comprehensive introduction to the course, outlining the teaching approach and describing the unit structure in detail. It includes model answers to the activities and keys to exercises as well as photocopiable materials.

Read More
In Shop
Out of stock
Shipping & Delivery

$9.00 standard shipping within Australia
FREE standard shipping within Australia for orders over $100.00
Express & International shipping calculated at checkout

MORE INFO
Format
Paperback
Publisher
Cambridge University Press
Country
United Kingdom
Date
21 June 2010
Pages
64
ISBN
9780521178587

CONTACT US develops high-end professional English language communication skills for the BPO industry.
This manual contains a comprehensive introduction to the course, outlining the teaching approach and describing the unit structure in detail. It includes model answers to the activities and keys to exercises as well as photocopiable materials.

Read More
Format
Paperback
Publisher
Cambridge University Press
Country
United Kingdom
Date
21 June 2010
Pages
64
ISBN
9780521178587