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Contact Us! Coursebook with Audio CD: Call Center English Skills
Mixed media product

Contact Us! Coursebook with Audio CD: Call Center English Skills

$159.99
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CONTACT US develops high-end professional English language communication skills for the BPO industry.
The Coursebook contains 10 units with a total of 100 hours of motivating and highly relevant training material. The units are based on real calls taken from a cross-section of industries. The units need not be completed in sequence nor in full; the course is designed to allow trainers and students to use materials flexibly from the book according to their needs.

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MORE INFO
Format
Mixed media product
Publisher
Cambridge University Press
Country
United Kingdom
Date
10 November 2009
Pages
136
ISBN
9780521124737

CONTACT US develops high-end professional English language communication skills for the BPO industry.
The Coursebook contains 10 units with a total of 100 hours of motivating and highly relevant training material. The units are based on real calls taken from a cross-section of industries. The units need not be completed in sequence nor in full; the course is designed to allow trainers and students to use materials flexibly from the book according to their needs.

Read More
Format
Mixed media product
Publisher
Cambridge University Press
Country
United Kingdom
Date
10 November 2009
Pages
136
ISBN
9780521124737