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Measure What Matters to Customers: Using Key Predictive Indicators (KPIs)
Hardback

Measure What Matters to Customers: Using Key Predictive Indicators (KPIs)

$132.99
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Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company’s profits by working smarter, this is the book for you.

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MORE INFO
Format
Hardback
Publisher
John Wiley and Sons Ltd
Country
United States
Date
14 September 2006
Pages
208
ISBN
9780471752943

Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company’s profits by working smarter, this is the book for you.

Read More
Format
Hardback
Publisher
John Wiley and Sons Ltd
Country
United States
Date
14 September 2006
Pages
208
ISBN
9780471752943