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This book addresses the growing need for businesses to handle public inquiries, concerns or conflicts on environmental issues. It shows environmental managers and consultants at industrial facilities how to identify the causes of environmental issues and concerns, create community relations programs to address issues or establish a proactive dialogue to prevent or minimize future environmental conflicts, and handle technical and risk communication in a manner that will be readily understandable or acceptable to the community.
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This book addresses the growing need for businesses to handle public inquiries, concerns or conflicts on environmental issues. It shows environmental managers and consultants at industrial facilities how to identify the causes of environmental issues and concerns, create community relations programs to address issues or establish a proactive dialogue to prevent or minimize future environmental conflicts, and handle technical and risk communication in a manner that will be readily understandable or acceptable to the community.