Part 2 deals with how these services may be analysed and managed. Chapters cover topics such as commercial issues, service management, quality of service, security, standards and APIs. Part 3 concludes the book by looking ahead at evolving technologies and more speculative possibilities, discussing the kinds of services that may be possible in the future and the technologies that will support them. Focuses is on how the technology supports the services, rather than on technology for its own sake Contributors drawn from both academia and industry (companies such as Marconi, BT, Telcordia, Cisco, Analysys) to give both theoretical and real-world perspectives Unique singe-reference source for a wide range of material currently found only in disparate papers, specs and documentation Covers brand new technologies such as JAIN, JTAPI, Parlay, IP, multimedia networking, active networks, WAP, wireless LANs, agent-based services, etc.