Leading in Times of Crisis: Navigating Through Complexity, Diversity and Uncertainty to Save Your Business

This book is designed to help leaders apply whole leadership lessons to the fundamental leadership dilemmas that keep leaders awake at night. The book explores how leaders developed their capacities for leadership and what they believe will be the key ways to prepare other leaders to meet these challenges in the future. Each section describes the challenges and includes specific tips for managing the challenges based on the interviews and research. The models are based on the authors’ personal observations of the executives they have taught and coached over the last three years through Oliver Wyman’s Delta Executive Learning Center, in addition to interviews with 20 current CEOs including William Weldon, CEO of Johnson & Johnson; Gregg Steinhoffe, CEO of Target; Mark Parker, CEO of Nike, and many others. David L. Dotlich (Eastsound, WA) is President of the Oliver Wyman Delta Executive Learning Center and a partner at Oliver Wyman Consulting, the world’s leading executive development firm. Peter C. Cairo (New York, NY) is a partner at Oliver Wyman Consulting and is former chairman of the Department of Counseling and Organizational Psychology at Columbia University. Stephen H. Rhinesmith (Chatham, MA) is a partner at Oliver Wyman Consulting and former president of Holland America Line.