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This book tells how managers can put the breaks on needless games before they spiral out of control. This groundbreaking book gives managers the tools to ‘diagnose’ the games that people play in an organization - gotcha, gossip, blame, pecking order - and shows how to free people’s energy for more productive purposes. Using a three-step process entitled ACE (Awakening, Choice, Execution) for reducing games, the authors also include specific examples from global companies that illustrate both the games and how to reduce them and offer a broader organizational perspective. Mauricio Goldstein (Sao Paulo, Brazil) is founder of Pulsus Consulting Group, a consulting company focused on organizational transformation. He works with leaders in Fortune 500 companies throughout Latin America, North America, Europe and Africa. Philip Read (Lausanne, Switzerland) has held senior positions in human resources at a number of Fortune 100 companies over 21 years in more than 60 countries. He has won a number of awards for his work including the PricewaterhouseCoopers ‘Most Innovative HR Department Award’.
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This book tells how managers can put the breaks on needless games before they spiral out of control. This groundbreaking book gives managers the tools to ‘diagnose’ the games that people play in an organization - gotcha, gossip, blame, pecking order - and shows how to free people’s energy for more productive purposes. Using a three-step process entitled ACE (Awakening, Choice, Execution) for reducing games, the authors also include specific examples from global companies that illustrate both the games and how to reduce them and offer a broader organizational perspective. Mauricio Goldstein (Sao Paulo, Brazil) is founder of Pulsus Consulting Group, a consulting company focused on organizational transformation. He works with leaders in Fortune 500 companies throughout Latin America, North America, Europe and Africa. Philip Read (Lausanne, Switzerland) has held senior positions in human resources at a number of Fortune 100 companies over 21 years in more than 60 countries. He has won a number of awards for his work including the PricewaterhouseCoopers ‘Most Innovative HR Department Award’.