Handbook of Improving Performance in the Workplace: Measurement and Evaluation

This cross–disciplinary, international Handbook brings together best–in–field research and practice to provide an up–to–date summary of the leading ideas in performance measurement, theory, and practice. This invaluable reference provides a comprehensive review of all information presently available about Measuring and Evaluating Learning and Performance, Designing Evaluation, Qualitative Performance Measurements, Quantitative Performance Measurements, Formative Evaluation, Summative Performance Measurements, Confirmative Performance Measurements, Surveys and Questionnaires, Focus Groups and Interviews, Observation Methods, Sampling, Evidenced–based Performance Measurements, Analyzing Data, Planning Performance Measurement and Evaluation, Strategies for Implementation, and cases from Around the World.