This text provides advice on how to avoid, negotiate, prosecute, document and defend construction claims. Written for the contractor rather than the attorney, this second edition features information on programme management, turnkey contracting, mini-trials, and environmental issues such as hazardous materials. New standard contract forms are provided. Hands-on, practical advice for dispute resolution is written in layman’s language and addresses everything from the contract through construction management and administration. This book should be of interest to construction professionals.