ISO 9000-3: A Tool for Software Product and Process Improvement

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The ISO 9000-3 Guideline is meant to serve as a guide for the application of the ISO 9001 Standard to the development, supply, and maintenance of software. The Standard and Guideline are being used throughout the software industry as a benchmark for software product and process quality. As yet few software organizations meet the process quality required to meet the Standard, but increasingly the industry will seek to ensure that software organizations are certified under the Standard. This book presents senior managers, software project managers and software developers with a simple, concise, step-by-step explanation of the Guideline and a hands-on means to implement practices and procedures needed to meet the requirements of the ISO 9001 Standard and the ISO 9000-3 Guideline. The authors discuss the principles and practice of software engineering and provide templates of engineering documents to accompany the Guideline. As a result, this book will help software companies define their own software engineering processes to develop high quality software products.