Total Quality Management in Higher Education: Study of Engineering Institutions

Sayeda Begum,Chandrasekharan Rajendran,L. Prakash Sai,K. Ganesh,Sanjay Mohapatra

Total Quality Management in Higher Education: Study of Engineering Institutions
Format
Hardback
Publisher
Taylor & Francis Ltd
Country
United Kingdom
Published
24 December 2020
Pages
202
ISBN
9780367641672

Total Quality Management in Higher Education: Study of Engineering Institutions

Sayeda Begum,Chandrasekharan Rajendran,L. Prakash Sai,K. Ganesh,Sanjay Mohapatra

This book offers a conceptual, theoretical, and empirical overview of the role of total quality management (TQM) in Indian higher education from the perspectives of the engineering faculty, students, and alumni. It identifies the critical dimensions to measure the performance of TQM.

This volume conceptualizes the service quality of higher education, especially in engineering education, through empirical assessment of the services being provided to major stakeholders like the faculty, the students, and the alumni. It highlights the significance of TQM in creating success stories while discussing the importance of improved productivity and quality in higher education with respect to the quality of engineering educational institutions. Further, the book provides a complete framework for the implementation of TQM in engineering educational institutions.

This book will be of interest to students, teachers, and researchers of education and management studies. It will also be useful for educationalists, education administrators, education policymakers and bureaucrats, management professionals, business leaders, and the governing bodies of higher education institutions.

This item is not currently in-stock. It can be ordered online and is expected to ship in approx 2 weeks

Our stock data is updated periodically, and availability may change throughout the day for in-demand items. Please call the relevant shop for the most current stock information. Prices are subject to change without notice.

Sign in or become a Readings Member to add this title to a wishlist.