Hypertext and the Technology of Conversation: Orderly Situational Choice
Susan H Gray
Hypertext and the Technology of Conversation: Orderly Situational Choice
Susan H Gray
This work explores the usefulness of looking at very small aspects of human behaviour in order to understand computer-human interaction difficulties with hypertext. The focus is on both mechanical actions and talk as social action. While this approach has been used fruitfully to study human-human interaction, Gray has constructed a study of human interaction with machines.
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