Social Workers’ Perceptions of Clients: A Study of the Caseload of a Social Agency

This monograph summarizes the results of a study of the caseload of one social service agency–that of the Family and Childrens Service of Pittsburgh. The study is based on data collected on an extensive schedule of new clients who went to this agency over a four-month period and for whom appropriate casework was considered. The focus of the study is on the perceptions of the clients by the caseworkers.