The Practice of Outsourcing: From Information Systems to BPO and Offshoring
Mary C. Lacity,Leslie P. Willcocks
The Practice of Outsourcing: From Information Systems to BPO and Offshoring
Mary C. Lacity,Leslie P. Willcocks
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A close look at the main developments in IT, business processes and offshore outsourcing. This book studies these topics in both theory and practice, exploring the rising prominence of outsourcing with a multi-dimensional, contextual perspective.
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