Statistics for Six Sigma Green Belts with Minitab and JMP

The only book on the market that provides a simple nonmathematical presentation of the statistics needed by Six Sigma Green Belts. Every concept is explained in plain English with a minimum of mathematical symbols. Includes real-world examples, step by step instructions and sample output for Minitab and JMP software as well as downloadble, ready to use data sets and templates. Includes applications to service industries to help managers understand the role of Six Sigma in nonmanufacturing industries.

Acknowledgments xvii

About the Author xix

Preface xxi

Chapter 1: Fundamentals of Six Sigma 1

Chapter 2: Introduction to Statistics 7

Chapter 3: Presenting Data in Charts and Tables 23

Chapter 4: Descriptive Statistics 39

Chapter 5: Probability and Probability Distributions 59

Chapter 6: Sampling Distributions and Confidence Intervals 95

Chapter 7: Hypothesis Testing 113

Chapter 8: Design of Experiments 157

Chapter 9: Simple Linear Regression 211

Chapter 10: Multiple Regression 241

Chapter 11: Control Charts for Six Sigma Management 279

Appendix A: Review of Arithmetic and Algebra 321

Appendix B: Summation Notation 329

Appendix C: Statistical Tables 333

Appendix D: Documentation of Data Files 347

Glossary 349

Index 359