Design of Industrial Information Systems

7 ¼ X 10 ¼ in Chapter 1 Introduction 1.1 Introduction
1.2 ERP/MES/Control: A Hierarchy of Information
1. 3 Network Architecture
1.4 Some Key Application Areas of a n Industrial Information System (IIS)
1.4.1 Customer Relat ionship Management
1.4.2 Order Fulfi llment Management
1.4.3 Warehouse Management System
1.4.4 Quality Management
1.4.5 Human Resource Management

1.4.6 Accounting and Financial Management
1.4.7 Distributi on System and Supply Chain Management
1.5 Information Syst ems and Decision Support Systems
1.6 Production System Cla ssifi cations and Information Requirements
1.6.1 Mechanica l Fabrication Industries
1.6.2 Process Industries
1.6.3 Service Industries
1.7 About This Book
1.8 Summary
Chapter 2 The Relational D atabase Model 2.1 Introduction
2.2 The Databa se Management System (DBMS)
2.3 The Relationship Database