In this fascinating collection, some of the foremost historians of education debunk commonly held myths about American schooling. Each short, readable chapter focuses on one myth, explaining what the real…

Service chain management enables service organisations to improve customer satisfaction and reduce operational costs. In this book, Christos Voudouris and his BT colleagues together with experts from industry and academia…

This pocket guide covers diseases with an immunological aetiology or pathogenesis. Intended as a ready reference to common immunological tests in use, it allows the clinical microbiologist to judge the…