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    Cover image for Kaleidoscope: Delivering Innovative Service That Sparkles
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    Kaleidoscope: Delivering Innovative Service That Sparkles

    Chip R. Bell

    Add a Little Sparkle to Your Service In his newest book on innovative service, bestselling author Chip R. Bell focuses on the importance of delivering the core of a service…

    $35.99

    Available to order, ships in approx 4 weeksAvailable to order

    Cover image for Inside Your Customer's Imagination: 5 Secrets for Creating Breakthrough Products, Services, and Solutions (16pt Large Print Edition)
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    Inside Your Customer’s Imagination: 5 Secrets for Creating Breakthrough Products, Services, and Solutions (16pt Large Print Edition)

    Chip R Bell

    Chip Bell’s unique perspective, lively illustrations, and practical advice result in one terrific resource for anyone eager to tap a customer’s ingenuity for creating breakthrough results.–Jeanne Bliss, founder and CEO…

    $77.99

    Available to order, ships in 7-14 daysAvailable to order

    Cover image for Inside Your Customer's Imagination
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    Inside Your Customer’s Imagination

    Chip R. Bell

    Customer service expert Chip Bell takes readers to the next level of customer-centric innovation-not just listening to your customers or partnering with them but cocreating products and services with them…

    $70.99

    Available to order, ships in approx 2 weeksAvailable to order

    Cover image for Magnetic Service
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    Magnetic Service

    Chip R. Bell,bilijack Bell

    Provides a blueprint for going beyond mere customer loyalty to create and sustain customer devotion, showing how businesses that inspire cult-like devotion - companies as diverse as Jack Daniels, GE…

    $42.99

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    Cover image for Dance Lessons: Six Steps to Great Partnership in Business and Life
    Hardback
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    Dance Lessons: Six Steps to Great Partnership in Business and Life

    Chip R. Bell,Heather Shea

    Partnerships are a primary structure of contemporary business and their success depends on managing relationships and building them with substance, passion, quality, heart and soul. This book offers a look…

    $56.99

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    Cover image for Managers as Mentors: Building Partnerships for Learning
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    Managers as Mentors: Building Partnerships for Learning

    Chip R. Bell,Marshall Goldsmith

    Guides leaders in helping associates grow in today’s tumultuous organizations. Thoroughly revised throughout with twelve new chapters, this edition places increased emphasis on the mentor acting as a learning catalyst…

    $52.99

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    Cover image for Beep! Beep!: Competing in the Age of the Road Runner
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    Beep! Beep!: Competing in the Age of the Road Runner

    Chip Bell,Oren Harari

    A handbook which teaches you how to outperform, outsmart and outrun your competition by adapting to the changing business climate.

    $70.99

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    Managers as Mentors: Building Partnerships for Learning (16pt Large Print Edition)

    Chip R Bell,Marshall Goldsmith

    Leaders Creating Leaders This latest edition of the classic Managers as Mentors is a rapid - fire read that guides leaders in helping associates grow in today’s tumultuous organizations. Thoroughly…

    $86.99

    Available to order, ships in 7-14 daysAvailable to order

    Cover image for Wired and Dangerous: How Your Customers Have Changed and What to Do About It
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    Wired and Dangerous: How Your Customers Have Changed and What to Do About It

    Chip R. Bell,John Patterson,John R. Patterson

    Customers today are picky, fickle, vocal, and all about me. With the reach and influence of the Internet, they are also powerful. To succeed in this new world, it is…

    $45.99

    Available to order, ships in approx 4 weeksAvailable to order