Making Rain: The Secrets of Building Lifelong Client Loyalty

Andrew Sobel

Making Rain: The Secrets of Building Lifelong Client Loyalty
Format
Hardback
Publisher
John Wiley and Sons Ltd
Country
United States
Published
17 January 2003
Pages
256
ISBN
9780471264590

Making Rain: The Secrets of Building Lifelong Client Loyalty

Andrew Sobel

Professionals who work with clients or large accounts can create lifetime relationships based on these well-researched secrets. Based drawing from extensive interviews with client executives, Making Rain offers a series of provocative insights on how to shed the expert-for-hire label and develop long-term advisory relationships. Exploding the popular myth of the Rainmaker, a dated and dysfunctional figure that clients no longer welcome, Andrew Sobel argues that any professional can learn to make rain on an ongoing basis with existing clients by developing a special set of skills, attitudes, and strategies. These innovative tips and techniques from a recognized leader in the field of professional services will enable any consultant, salesperson, or service professional to create enduring client loyalty.

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