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      Cover image for Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life
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      Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life

      T. Scott Gross,Andrew Szabo,Michael Hoffman

      To be truly successful, innovative business people must learn the art of Positively Outrageous Service (POS) - doing the unexpected unexpectedly and giving the customer more than he or she…

      $47.99

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