Search results for ‘Stephen H. Kaisler,Frank Armour,J Alberto Espinosa’

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      Cover image for Obtaining Value from Big Data for Service Delivery
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      Obtaining Value from Big Data for Service Delivery

      Stephen H. Kaisler,Frank Armour,J Alberto Espinosa

      Big data is an emerging phenomenon that has enormous implications and impacts upon business strategy, profitability, and process improvements. All service systems generate big data these days, especially human-centered service…

      $33.99

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      Cover image for Obtaining Value from Big Data for Service Systems, Volume II: Big Data Technology
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      Obtaining Value from Big Data for Service Systems, Volume II: Big Data Technology

      Stephen H. Kaisler,Frank Armour,J. Alberto Espinosa,William Money

      Discusses the technology used to implement a big data analysis capability within a service-oriented organization. The book discusses the technical architecture necessary to implement a big data analysis capability, some…

      $41.99

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      Cover image for Obtaining Value from Big Data for Service Systems, Volume I: Big Data Management
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      Obtaining Value from Big Data for Service Systems, Volume I: Big Data Management

      Stephen H. Kaisler,Frank Armour,J. Alberto Espinosa,William H. Money

      Focuses on the role of big data in service delivery systems. The book discusses the definition and orientation to big data, applications of it in service delivery systems, how to…

      $41.99

      Available to order, ships in 7-14 daysAvailable to order