Search results for ‘Shelley Elizabeth Mosley,Dennis C. Tucker,Sandra Van Winkle’

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      Cover image for Crash Course in Dealing with Difficult Library Customers
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      Crash Course in Dealing with Difficult Library Customers

      Shelley Elizabeth Mosley,Dennis C. Tucker,Sandra Van Winkle

      Libraries are public places-open to anyone and everyone. This book contains invaluable, practical tips for library staff who sometimes must deal with difficult or even dangerous individuals and situations.

      $196.99

      Available to order, ships in approx 2 weeksAvailable to order