Search results for ‘Scott McKain’

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      Cover image for The Primary Problem
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      The Primary Problem

      Scott McKain

      You must focus all your efforts on a single, urgent question: How do we get more customers to spend more money more often and give us more referrals? This is…

      $22.99

      Available to order, ships in approx 2 weeksAvailable to order

      Cover image for Ultimate Customer Experience
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      Ultimate Customer Experience

      Scott McKain

      In The Ultimate Customer Experience, Scott McKain, award-winning speaker and author, reveals the five steps for connecting with customers in today's changing workplace. When was the last time you were…

      $54.99

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      Cover image for 7 Tenets of Taxi Terry (PB)
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      7 Tenets of Taxi Terry (PB)

      Scott McKain

      Inspired by the Ideas and Insight of Taxi Terry...The Best Guide to Customer Service You Will Ever ReadNo matter who you are, what you do, where you work, or how…

      $68.99

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      Cover image for Iconic: How Organizations and Leaders Attain, Sustain, and Regain the Highest Level of Distinction
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      Iconic: How Organizations and Leaders Attain, Sustain, and Regain the Highest Level of Distinction

      Scott McKain

      Named by Forbes Inc. as one of the Top Ten business books of 2018. Scott McKain, award-winning speaker and author, explains how to move beyond being distinctive and to take…

      $70.99

      Available to order, ships in approx 2 weeksAvailable to order

      Cover image for Create Distinction
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      Create Distinction

      Scott McKain

      Have you taken your business from good to great, only to find that great still isn’t cutting it? Are you making all the right moves in your career and still…

      $45.99

      Available to order, ships in approx 4 weeksAvailable to order

      Cover image for Leading the Customer Experience: How to Chart a Course and Deliver Outstanding Results
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      Leading the Customer Experience: How to Chart a Course and Deliver Outstanding Results

      Brad Cleveland

      Lead your organization with a customer experience vision that captures the voice of the customer and empowers employees to improve how they develop, market and sell your products and services.

      $130.99

      Available to order, ships in approx 2 weeksAvailable to order

      Cover image for Leading the Customer Experience: How to Chart a Course and Deliver Outstanding Results
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      Leading the Customer Experience: How to Chart a Course and Deliver Outstanding Results

      Brad Cleveland

      Lead your organization with a customer experience vision that captures the voice of the customer and empowers employees to improve how they develop, market and sell your products and services.

      $301.99

      Available to order, ships in approx 2 weeksAvailable to order