Search results for ‘Roy Lilley’

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      Cover image for How to Deal with Difficult People
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      How to Deal with Difficult People

      Roy Lilley

      Gain essential skills for career development with this pocket guide to handling the hardest kinds of people, including tricky customers, challenging co-workers and bad bosses.

      $38.99

      Order online and we’ll ship when availablePre-order now

      Cover image for How to Deal with Difficult People
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      How to Deal with Difficult People

      Roy Lilley

      Gain essential skills for career development with this pocket guide to handling the hardest kinds of people, including tricky customers, challenging co-workers and bad bosses.

      $146.99

      Order online and we’ll ship when availablePre-order now

      Cover image for An A-Z of Management for Healthcare Professionals
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      An A-Z of Management for Healthcare Professionals

      Roy Lilley

      Examining key issues for today’s managers to think about and act upon, this text has practical ideas for those facing the challenges of change and the pressures of expectations. It…

      $112.99

      Available to order, ships in approx 4 weeksAvailable to order

      Cover image for Dealing with Difficult People: Fast, Effective Strategies for Handling Problem People
      Hardback
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      Dealing with Difficult People: Fast, Effective Strategies for Handling Problem People

      Roy Lilley

      Gain essential skills for career development with this pocket guide to handling the hardest kinds of people, including tricky customers, challenging co-workers and bad bosses.

      $67.99

      Available to order, ships in approx 2 weeksAvailable to order

      Cover image for Dealing with Difficult People: Fast, Effective Strategies for Handling Problem People
      Hardback
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      Dealing with Difficult People: Fast, Effective Strategies for Handling Problem People

      Roy Lilley

      Gain essential skills for career development with this pocket guide to handling the hardest kinds of people, including tricky customers, challenging co-workers and bad bosses.

      $139.99

      Available to order, ships in approx 2 weeksAvailable to order

      Cover image for Dealing with Difficult People: Fast, Effective Strategies for Handling Problem People
      Paperback
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      Dealing with Difficult People: Fast, Effective Strategies for Handling Problem People

      Roy Lilley

      Gain essential skills for career development with this pocket guide to handling the hardest kinds of people, including tricky customers, challenging co-workers and bad bosses.

      $40.99

      Available to order, ships in approx 2 weeksAvailable to order

      Cover image for Making Sense of Risk Management: A Workbook for Primary Care, Second Edition
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      Making Sense of Risk Management: A Workbook for Primary Care, Second Edition

      Roy Lilley,Paul Lambden,Paul Lambden

      What you really need to know about risk management, clinical governance, law and ethics… Now completely revised and updated Making Sense of Risk Management: a workbook for primary care breaks…

      $187.99

      Available to order, ships in approx 4 weeksAvailable to order

      Cover image for Futureproofing: If You Can Imagine it, it Will Happen, If You Can't - You're Out of it
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      Futureproofing: If You Can Imagine it, it Will Happen, If You Can’t - You’re Out of it

      Roy Lilley,Peter Cochrane

      If you can imagine it it will happen…if you can’t you’re out of it! This book is a white-knuckle ride

      $73.99

      Available to order, ships in approx 2 weeksAvailable to order

      Cover image for Care Trusts: Partnership Working in Action
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      Care Trusts: Partnership Working in Action

      Jon Glasby,Edward Peck,Roy Lilley

      This book explores the Care Trust concept promoted by central government for improving partnership working between health and social care

      $225.99

      Available to order, ships in approx 4 weeksAvailable to order

      Cover image for Comparative and Cross-Cultural Health Research: A Practical Guide
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      Comparative and Cross-Cultural Health Research: A Practical Guide

      Roy Lilley,Bill Cain,John Ovretveit

      A workbook for the health service and primary care team on working in teams

      $187.99

      Available to order, ships in approx 4 weeksAvailable to order

      Cover image for Values in Professional Practice: Lessons for Health, Social Care and Other Professionals
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      Values in Professional Practice: Lessons for Health, Social Care and Other Professionals

      Stephen Pattison,Roisin Pill,Roy Lilley,Paul Lambden

      Dentists and members of the dental practice team increasingly need to know how to deal with potential risks to patients dentists staff and premises; and how to manage risk with…

      $187.99

      Available to order, ships in approx 4 weeksAvailable to order

      Cover image for Medicines Management for Residential and Nursing Homes: A Toolkit for Best Practice and Accredited Learning
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      Medicines Management for Residential and Nursing Homes: A Toolkit for Best Practice and Accredited Learning

      Roy C. Lilley,Paul Lambden,Siddhartha Goel,Alan Gillies

      This practical toolkit informs readers of ways to ensure the right medication in the right dose, for the right patient at the right time

      $123.99

      Available to order, ships in approx 4 weeksAvailable to order