In this lively and readable book, the authors argue that in recent years far too much has been made of customer satisfaction, and that this has come at the expense…

Wesley’s garden produces a crop of huge, strange plants which provide him with clothing, shelter, food, and drink, thus helping him create his own civilization and changing his life.

A picture-book biography on science superstar Stephen Hawking, whose visionary mind revolutionized our concept of reality and whose struggle with ALS inspired millions –

Simulated test collections may find application in situations where real datasets cannot easily be accessed due to confidentiality concerns or practical inconvenience. They can potentially support Information Retrieval (IR) experimentation…