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      Cover image for How to Measure Customer Satisfaction
      Paperback
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      How to Measure Customer Satisfaction

      Nigel Hill,etc.,John Brierley,Rob MacDougall

      The success of a business is underpinned by competitiveness and profitability, both of which are maximized in the long run by doing best what matters most to customers - this…

      $194.99

      Available to order, ships in approx 4 weeksAvailable to order

      Cover image for How to Measure Customer Satisfaction
      Hardback
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      How to Measure Customer Satisfaction

      Nigel Hill,John Brierley,Rob MacDougall

      Written by three leading practitioners, this is a practical guide to running an effective customer satisfaction measurement programme. The book also covers ways of gaining understanding and ownership of the…

      $377.99

      Available to order, ships in approx 2 weeksAvailable to order

      Cover image for How to Measure Customer Satisfaction
      Paperback
      Add to list Added to list

      How to Measure Customer Satisfaction

      Nigel Hill,John Brierley,Rob MacDougall

      Written by three leading practitioners, this is a practical guide to running an effective customer satisfaction measurement programme. The book also covers ways of gaining understanding and ownership of the…

      $215.99

      Available to order, ships in approx 4 weeksAvailable to order