Search results for ‘Mary E. Guy,Meredith A. Newman,Sharon H. Mastracci’

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      Cover image for Emotional Labor: Putting the Service in Public Service
      Hardback
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      Emotional Labor: Putting the Service in Public Service

      Mary E. Guy,Meredith A. Newman,Sharon H. Mastracci

      Most public service jobs require interpersonal contact that is either face-to-face or voice-to-voice. This book focuses on this emotional labor and what it takes to perform it. It contains stories…

      $409.99

      Available to order, ships in approx 2 weeksAvailable to order

      Cover image for Emotional Labor: Putting the Service in Public Service
      Paperback
      Add to list Added to list

      Emotional Labor: Putting the Service in Public Service

      Mary E. Guy,Meredith A. Newman,Sharon H. Mastracci

      Most public service jobs require interpersonal contact that is either face-to-face or voice-to-voice. This book focuses on this emotional labor and what it takes to perform it. It contains stories…

      $123.99

      Available to order, ships in approx 2 weeksAvailable to order

      Cover image for Emotional Labor and Crisis Response: Working on the Razor's Edge
      Hardback
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      Emotional Labor and Crisis Response: Working on the Razor’s Edge

      Sharon H. Mastracci,Mary E. Guy,Meredith A. Newman

      The author’s of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and agency/deparment spokespersons, to provide powerful insights…

      $283.99

      Available to order, ships in approx 2 weeksAvailable to order

      Cover image for Emotional Labor and Crisis Response: Working on the Razor's Edge
      Paperback
      Add to list Added to list

      Emotional Labor and Crisis Response: Working on the Razor’s Edge

      Sharon H. Mastracci,Mary E. Guy,Meredith A. Newman

      The author’s of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and agency/deparment spokespersons, to provide powerful insights…

      $79.99

      Available to order, ships in approx 2 weeksAvailable to order