Paperback
Add to list Added to list An Evaluation of the Military Onesource Call Center in Select Groups of Callers: Call Quality, Call Outcomes, and Caller Satisfaction
Erika Litvin Bloom,Lisa H Jaycox,Thomas E Trail,Allyson D Gittens,Grace Gahlon
The authors evaluate call quality, call outcomes, and caller satisfaction for the Military OneSource call center for military personnel and their families. They provide recommendations for operations and identify areas…
Available to order, ships in approx 2 weeksAvailable to order