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    Cover image for Metrics-Based Process Mapping
    Paperback
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    Metrics-Based Process Mapping

    Karen Martin, Mike Osterling

    Metrics-Based Process Mapping (MBPM) is a tactical-level, visual mapping approach that enables improvement teams to make effective, data-based decisions regarding waste elimination and measure ongoing process performance. The mapping technique…

    $41.99

    Available to order, ships in 7-14 daysAvailable to order

    Cover image for Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation
    Hardback
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    Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

    Karen Martin,Mike Osterling

    Value stream mapping - an essential but underused methodology - is a proven approach to help you visualize and resolve disconnects, redundancies, and gaps in your value delivery system. In…

    $62.99

    Available to order, ships in 10-14 daysAvailable to order

    Cover image for The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service, and Technical Environments
    Hardback
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    The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service, and Technical Environments

    Karen Martin (Karen Martin & Associates, San Diego, CA, USA),Mike Osterling

    A practical how-to guide, this book takes readers through the ins and outs of planning and executing Kaizen Events in non-manufacturing settings and conducting post-event follow-up to sustain the changes…

    $377.99

    Available to order, ships in approx 2 weeksAvailable to order