Search results for ‘John Abram,Paul Hawkes’

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    Cover image for The Seven Myths of Customer Management: How to be Customer-driven without Being Customer-led
    Hardback
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    The Seven Myths of Customer Management: How to be Customer-driven without Being Customer-led

    John Abram,Paul Hawkes

    In this lively and readable book, the authors argue that in recent years far too much has been made of customer satisfaction, and that this has come at the expense…

    $110.99

    Available to order, ships in 7-14 daysAvailable to order

    Digital
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    The Seven Myths of Customer Management: How to be Customer-Driven without Being Customer-Led

    J Abram,Paul Hawkes

    In this lively and readable book, the authors argue that in recent years far too much has been made of customer satisfaction, and that this has come at the expense…

    $125.99

    Available to order, ships in approx 4 weeksAvailable to order

    Cover image for Black Hawk and the War of 1832
    Paperback
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    Black Hawk and the War of 1832

    John P. Bowes

    The removal of Black Hawk and his band of Sauk and Fox Indians essentially opened much of what was then the Northwest Territory of the United States to white settlement…

    $197.99

    Available to order, ships in approx 4 weeksAvailable to order