Search results for ‘Joel E. Ross,Susan Perry (Consultant, Lake Worth, Florida, USA)’

Filter & Refine

      Cover image for Total Quality Management: Text, Cases, and Readings, Third Edition
      Paperback
      Add to list Added to list

      Total Quality Management: Text, Cases, and Readings, Third Edition

      Joel E. Ross,Susan Perry (Consultant, Lake Worth, Florida, USA)

      With a chapter on the Theory of Constraints, expanded treatment of Process Management, ten fresh cases, chapter examples of TQM at 12 Baldrige-winning organizations, and end-of-chapter recommendations for further reading…

      $182.99

      Available to order, ships in approx 2 weeksAvailable to order