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      Cover image for The Toyota Way to Service Excellence: Lean Transformation in Service Organizations
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      The Toyota Way to Service Excellence: Lean Transformation in Service Organizations

      Jeffrey Liker,Karyn Ross

      Shows service-based organizations how to go Lean, gain value, and get results - The Toyota Way. Suitable for service professionals of every level, this guide takes the proven Lean principles…

      $99.99

      Available to order, ships in approx 2 weeksAvailable to order