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    Cover image for The Future of Service is 5D
    Paperback
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    The Future of Service is 5D

    Jaquie Scammell

    The Future of Service is 5D: Why Humans Serve Best in the Digital Era, is a book that aspires to redefine our understanding of what service means in an…

    $29.99

    Available to order, ships in 10-14 daysAvailable to order

    Cover image for Service Mindset: 6 mindsets to lead a high-performing service team
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    Service Mindset: 6 mindsets to lead a high-performing service team

    Jaquie Scammell

    If you’re looking to transform the customer service culture in your organisation, to decrease complaints and increase compliments, Jaquie Scammell’s approach is simple and more human than simply introducing better…

    $32.99

    Available to order, ships in 7-14 daysAvailable to order

    Cover image for Service Habits: 2nd Edition: 21 Habits to Transform Your Service Culture
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    Service Habits: 2nd Edition: 21 Habits to Transform Your Service Culture

    Jaquie Scammell

    Australia’s leading customer service expert Jaquie Scammell uncovers the 21 key habits that will leverage your effectiveness as a service leader and strengthen your relationships with the people you serve.

    $29.99

    Available to order, ships in 5-9 daysAvailable to order