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    The Seven Myths of Customer Management: How to be Customer-Driven without Being Customer-Led

    J Abram,Paul Hawkes

    In this lively and readable book, the authors argue that in recent years far too much has been made of customer satisfaction, and that this has come at the expense…

    $123.99

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    The Seven Myths of Customer Management: How to be Customer-driven without Being Customer-led

    John Abram,Paul Hawkes

    In this lively and readable book, the authors argue that in recent years far too much has been made of customer satisfaction, and that this has come at the expense…

    $110.99

    Available to order, ships in 7-14 daysAvailable to order

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    Paperback
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    Mind Games

    J. J. Abrams,Paul Ruditis

    Continuing the exciting Pocket Books series, this new action-packed tale of intrigue and espionage - starring the indomitable agent Sydney Bristow - will have fans on the edge of their…

    $52.99

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    Vigilance

    J. J. Abrams,Paul Ruditis

    The emergence of a vigilante organisation killing off APO’s shadier contacts forces Sydney to come to terms with her own moral position within the ‘legality’ of APO, before her cover…

    $55.99

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    Controversies and Innovations in Urological Surgery

    The purist might wish to have these opinions resolved by a well-planned clinical trial, but experience of clinical trials shows that they do not always produce results that are easily…

    $276.99

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    Hardback
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    A Critical Companion to Stanley Kubrick

    A Critical Companion to Stanley Kubrick provides an in-depth analysis of the director’s work and offers an enriching view of the historical, philosophical, theoretical, artistic, and cinematic dimensions of his…

    $554.99

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    A Critical Companion to Stanley Kubrick

    A Critical Companion to Stanley Kubrick provides an in-depth analysis of the director’s work and offers an enriching view of the historical, philosophical, theoretical, artistic, and cinematic dimensions of his…

    $166.99

    Available to order, ships in approx 2 weeksAvailable to order