Search results for ‘Ger Koole’

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      Cover image for Call Center Optimization
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      Call Center Optimization

      Ger Koole

      This book gives an accessible overview of the role and potential of mathematical optimization in call centers. It deals extensively with all aspects of workforce management, but also with topics…

      $78.99

      Available to order, ships in 7-14 daysAvailable to order

      Cover image for An Introduction to Business Analytics
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      An Introduction to Business Analytics

      Ger Koole

      Business Analytics (BA) is about turning data into decisions. This book covers the full range of BA topics, including statistics, machine learning and optimization, in a way that makes them…

      $29.99

      Available to order, ships in 7-14 daysAvailable to order