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Add to list Added to list Public Service Improvement: Theories and Evidence
Rachel E. Ashworth (Reader in Public Services Management, Cardiff Business School),George A. Boyne (Professor of Public Sector Management, Cardiff Business School),Tom Entwistle (Senior Lecturer in Public Policy and Management, Cardiff Business School)
The performance of public services is a matter of concern in many countries. Issues of public service efficiency, cost, and effectiveness have moved to the forefront of political debate. This…
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